Hong Kong
Free Delivery over HK$300 to SF Station / Lockers / Stores
- Less than HK$300 only HK$16 Delivery fees
Free Delivery over HK$500 to Residential/Commercial Area
- Chilled delivery not available
- Extra Delivery Fees will be charged for order over 4 KGS
Free Chilled Delivery over HK$800
- Deliver to all major residential / commercial / industrial addresses
- Cannot deliver to SF Stations / Lockers / Convenience stores
- Extra Delivery Fees will be charged for order over 8 KGS
- Chilled delivery available
Macau Free Delivery When Purchase up to HK$200.-
- Free Shipping to eBuy.mo Stations / Lockers (Purchase below HK$200 First 20 KGS HK$5.-)
- Purchase up to HK$600, courier Delivery to address
* Max 3 KGS (First 3 KGS Free of Charge, Extra HKD15/KG will charge if over 3 KGS)
- Provide Mon to Sat on site delivery
*Chilled delivery services not available
Mainland China Delivery fees
* HKD30 for 1st KG and HKD7 for additional 0.5KGS
* Retail price included Customs clearance fees to Mainland China
* Cottage Cheese or Budwig Set / Chilled Items are not deliverable
For delivery terms and conditions, please see below:
Information / Delivery Method (Hong Kong / Macau / Mainland China / Overseas)
Alteya Organics – USDA Organic Bulgarian Rose Skincare
Alteya Organics is an award-winning Bulgarian skincare house with its own organic rose fields in the heart of the Bulgarian Rose Valley.
We are the Authorized Retailer of Alteya Organics for Hong Kong & Macau. All products in our stores are European original imports, sourced as authentic stock.
About the Brand
Alteya Organics cultivates, harvests and steam-distils its own organic Rosa Damascena and lavender in Bulgaria, where rose-growing has been a family tradition for generations. From rose water and Rose Otto essential oil to daily face and body care, the brand is powered by its proprietary Bio-Damascena complex and certified by USDA organic standards.
Brand Strengths & Selling Points
- Own organic fields – single-source growing, distilling and formulating in Bulgaria.
- USDA certified organic – certified organic rose water, oils and skincare.
- Clean beauty – vegan-friendly, cruelty-free and free from parabens, sulfates and synthetic fragrance.
- Rose Valley heritage – generations of Bulgarian rose-growing tradition.
- Award-winning – loved by natural beauty fans and editors worldwide.
Popular Alteya Lines at Our Stores
Our Mong Kok and Macau stores carry a wide Alteya Organics selection:
- Organic Bulgarian Rose Water & White Rose Water – for face, body and culinary use.
- Pure organic Rose Otto and lavender essential oils.
- Rose face care – cleansers, toners, serums, creams and masks.
- Body, hair, baby care and organic coconut & plant oils.
Why Shop with Us
We are the Authorized Retailer of Alteya Organics for Hong Kong & Macau, so every product we sell is authentic and directly sourced.
Visit our Mong Kok store in Hong Kong or our Macau store, or order online: delivery is free on Hong Kong orders of HK$300 or more and Macau orders of MOP$200 or more. Every purchase is protected by our No Fakes Pledge.
Alteya Organics
Q1: What is Alteya Organics?
Alteya Organics is an award-winning Bulgarian skincare house with its own organic rose fields in the Bulgarian Rose Valley, known for USDA certified organic rose water, Rose Otto oil and skincare.
Q2: Are you the authorized retailer for Alteya Organics?
Yes. We are the Authorized Retailer of Alteya Organics for Hong Kong & Macau. All products we sell are authentic and directly sourced from the brand.
Q3: Is the stock a European original import?
Yes. Alteya Organics is produced in Bulgaria, and all products in our Hong Kong and Macau stores are European original imports.
Q4: What is Bulgarian Rose Water used for?
Alteya organic Bulgarian Rose Water is 100% pure and can be used as a hydrating toner, facial mist, makeup setting spray, and even as a natural flavouring in food and drinks.
Q5: Are Alteya products certified organic?
Yes. Alteya products are USDA certified organic, vegan-friendly, cruelty-free and free from parabens, sulfates, synthetic fragrance and colorants.
Q6: What is Bio-Damascena?
Bio-Damascena is Alteya's proprietary skin-reviving complex, created from the brand's own organic Damask rose extracts and used across its skincare formulas.
Q7: Where can I buy genuine Alteya Organics in Hong Kong and Macau?
As the Authorized Retailer, we stock Alteya at our Mong Kok store in Hong Kong and our Macau store, and offer online ordering. Hong Kong orders of HK$300 or more and Macau orders of MOP$200 or more ship free.
Q8: Can Alteya rose water be used on sensitive skin?
Alteya organic rose water is gentle and popular for daily face care, but every skin is different. If you have very sensitive skin, patch test before use.
Q9: What is the No Fakes Pledge?
The No Fakes Pledge means every Alteya Organics item we sell is a genuine European original import, never imitation or outdated stock, so you can glow with confidence.

